December 2014, from a new customer in the UK who purchased a ring with the star of Vergina design
The ring was waiting in my pigeonhole on Monday, thank you. It fits perfectly and I love it. It has also been a pleasure to have contact with people during an online order process, usually such an impersonal event!
December 2014, from a new customer in the UK who purchased a gold owl pendant
My little owl arrived safely on Monday and he is just delightful – I’m wearing him now, and have been wearing him every day, and will from now on. I’ve been looking for an owl just like him for a long time and he’s perfect. I have never received such a beautifully packaged item through the post – thank you!
With best wishes to you and the team for Christmas and the New Year
December 2014, from a repeat customer in the UK who purchased a Latin inscription
Thank you for your e – mail, goods arrived, well pleased as usual. Many regards to one and all at our favourite emporium of excellent products. Seasonal greetings and a peaceful and prosperous New Year to you all
December 2014, from a new customer in the UK who purchased an Athena coin pendant
Yes the pendant arrived safely with no issues. I am assured that I will be extremely pleased with it, as it is a Christmas present and thus, I am not allowed to have it yet. I have not visited the Bloomsbury store but I will make a point of visiting next time I am in London.
Needless to say, I am very happy with the service and will undoubtedly recommend and buy from you again.
December 2014, from a new customer in Ireland who purchased the Uffizi wrestlers
Yes, happy to say that the wrestlers arrived intact and without incident to join a growing collection. The packaging was truly amazing and the piece itself wonderful. Now decorated with tinsel…
December 2014, from a repeat customer in the UK who has acquired quite a few of our marbles statues!
Everything arrived in perfect condition, as usual, thank you. I’m very pleased with the quality of the pieces.
December 2014, from a new customer in the UK who purchased a bronze olive wreath
Received the wreath yesterday and it is as beautiful as described. Thanks for the speedy delivery. Perfect gift.
November 2014, from a customer in the US who purchased a Minoan pithos
Yes, the pithos arrived safely today and looks great. The way in which you wrap these pieces is a marvel. I imagine this could survive an explosion without damage.
November 2014, from a customer in the UK who purchased a white ground lekythos
Thank you for your e-mail. I was going to get in touch today anyway to let you know that the parcel had arrived safely yesterday, as requested. We were very impressed with the care taken in the packaging for what is, after all, a very fragile item. The lekythos took me back to many happy days spent in the British Museum when younger, studying Greek sculpture and vase painting. I believe I said that it was a present for my son and he is delighted with it having also taken a special subject in Greek architecture and vasepainting during his degree course and having just returned from a trip to Athens.Many thanks for a first class service.
November 2014, from a repeat customer in the UK who purchased a gift voucher
The voucher arrived safely and is all wrapped and ready to be received into the hands of my daughter. As usual there was no problem and I wish you could see the grin from ear to ear that appears on her face when she gets her hands on it. Many thanks. May you all have a very Happy Christmas.
November 2014, from a new customer in the UK who purchased the veiled bride of Chatsworth
The hauntingly beautiful veiled lady is staring across the study at me as I write this!
Arrived very well packaged and in one piece; thank you very much for your excellent service, we’ll definitely be popping in to see you and your wonderful shop when next in London.
October 2014, from a repear customer who purchased a red-figure plate
I would just like to say that it is a pleasure to receive your message, I shop online on a regular basis and generally from the same sites and it is a lovely touch that you remember my recent order. Both of the plates are presents for my partner who collects them. We have visited your shop previously and have received excellent service there aswell. We are visiting London in November and no doubt will be in your shop again.
Dear team IAG, Thank you for your email. I can confirm that my items arrived safely and I am very happy with them. Thank you for your prompt and courteous service. With best wishes,
October 2014, from a new customer in Belgium who purchased two red-figure plates
Dear IAG, My sincere apologies. I completely forgot to answer your e-mail. The plates arrived safely and in time. I’m very happy with my purchase and with your excellent service. Thank you!
October 2014, from a customer in France who purchased a bronze karyatid online after visiting us in Bloomsbury!
Hello from France! I discovered your shop during my last trip to London. I bought an owl and ring back then, the ring has become one of my favourites. It was nice to find out that you can send items to France, too. The karyatid has arrived safely (and quickly, too). It is beautiful, thank you.
October 2014, from a repeat customer in the UK who purchased a bronze owlas a gift
Hi Louise, Yes thank you the owl has arrived safe and sound, and my mum loves it. Thank you for checking up on it, I really appreciate that level of customer service.
Hello Lauren, Mum’s items arrived safely and she is very pleased with them (I particularly love the owl plate). I have to say that your packing is the most impressive that I have ever seen! Kindest regards
September 2014, from a new customer who saw something they liked in our window and then ordered a bronze contemplation figurine from our website!
Elinor, I am really impressed absolutely marvellous. The parcel arrived the next day, what great service. I am really impressed.
August 2014, from a new customer in the Netherlands who was so happy with their purchase they ordered again in September! Purchasing a number of items including a black-figure amphora and keramin bust of Apollo
Dear team IAG, Everything arrived safely and I am very happy with the items I bought from your shop. They form a fantastic decoration on top of the book cases in my study. So thanks once more very much for the great service.
Dear team IAG, Sorry for not getting sooner to you. My previous order arrived safely last week, and I am very content. The way my order was handled, from the beginning to the end, was very professional. My compliments
August 2014, from a new customer in the UK who purchased the owl of Athena coin cufflinks
Dear team IAG, Cufflinks have arrived and are perfect thank you. Thoroughly impressive service all round.
August 2014, from a new customer in the USA who purchased a bronze tripod
Hi there all, I really appreciate the follow-up email! Yes my tripod arrived safely Wednesday afternoon. I love it and it will make a great addition to my altar. I will definitely purchase something again from you in the future as I’ve had great experience!! :)Thanks much
August 2014, from a new customer in the UK who purchased a baby bronze boat
Yes – it arrived in perfect shape. Thanks for packaging it so carefully. It’s lovely. Regrettably, in a way, it’s a present so we can’t keep it! Shame. We’ll look out for something similar in due course. Regards
August 2014, from a new customer in the UK who purchased a parthenon relief panel as a gift to be sent to Australia
Hi Lauren, See below – one happy customer, I’m sure he will be back Have a nice weekend.
All good – they are great , the panel fits in nicely with the stonework fire place. Great presents and very pleased with them. Tell them the packing was excellent. Cheers.
July 2014, from a new customer in Switzerland who purchased a bronze olive wreath
Hi all! Thank you very much for your message. The olive wreath arrived last week and it’s a fantastic eye-catcher for my new flat. Great service and fast shipment, thank you! Have a nice evening and all the best
July 2014, from a new customer in the USA who purchased a bronze mask of Agamemnon
We have our Agamemnon! It has received a place of honor on one of my best bookshelves. Well done. I almost feel as excited as Heinrich Schliemann must have felt when he discovered the original in Greece! Thanks much for doing what you folks do so well.
July 2014, from a new customer in the UK who purchased a marble head of Selene
Dear team IAG, Selene has arrived safely, thank you, and she is beautiful. She now takes pride of place on my mantelpiece, alongside a bust of Hermes of Praxiteles and some other Classical pots. A lifetime ambition satisfied. Thank you so much for your splendid shop (I was delighted to read it has been going so long).
June 2014, from a new customer in the UK who purchased a marble Uffizi Wrestlers
My husband was very surprised and was absolutely over the moon with the Wrestlers… Thank you soooooo much.
June 2014, from a new customer in the UK who purchased a head of Apollo
You’ve done everything right to make my shopping experience perfect. I especially like the way you make your emails seem personal. That’s an art form, unless they really are personal and that’s even better. The only downside is that I probably won’t be shopping with you on a more regular basis eg. weekly. Thanks
Good morning! Yes, my package from you arrived and all was in order. You really know how to pack a fragile object : it took me almost 15 minutes to extract it from its casing! I am quite pleased with my purchase and Antinous now sits beautifully in my living room . I will make sure to stop at It’s All Greek when I am next in London . Perhaps they’ll stage another nude bicycle protest for the occasion! Best wishes
Yes! We were thrilled to get the parcel-beautifully packed and everything safe and sound. We already have the plaques (tiles) on the wall but we would like to find some information on the bird Knossus if you have anything available. It was great to visit your shop and thank you once again for looking after out heavy bag for the afternoon. Hope you are well and thanks once again.
May 2014, from a repeat customer who bought a Latin inscription
Thanks for asking! Yes, it arrived perfectly safely on Tuesday morning. Wonderful packaging! It might even have survived being run over by a tank. Not that such a thing is likely, thank goodness.
May 2014, from a new customer in the USA who purchased an owl of Athena paperweight
Yes, the paperweight came through, and I am delighted with it. A very nice replica, with a well executed finish. Many thanks for your prompt service and your follow-up.
May 2014, from a new customer in the USA who bought a gold labrys pendant.
Thank you! Sorry for the delay in my response: email issues. Yes, the pendant arrived in only about four-five days, which is faster than the UPS would have been able to manage! The pendant was a gift for my sister and she absolutely LOVES it. Thank you for making my sister grin! She put it on immediately and hasn’t had it off yet. Best wishes from Cleveland, Ohio!
May 2014 – from a new customer in the UK who purchased a bronze oxen and cart
Hi there! I was meaning to contact you but you got there first! Yes we did have a very nice and interesting holiday although the weather did not always behave its self especially when we got into Belgium. I hope you had more luck on your river cruise along the Seine. As for the piece we purchased, we love it and it looks perfect in the spot where we have displayed it. So thank you for your encouragement to really have a good look around your gorgeous shop. We will no doubt be calling in once again when we have our annual cultural visit to London. Until then, best wishes.
May 2014 – from a new customer in the UK, who bought a bronze Zeus
Hi, yes Zeus arrived safely and I am very pleased with it, great quality. I may have to purchase some of the other statues soon to make a complete set! Thanks a lot.
May 2014 – from a new customer in the UK who purchased a marble statue of Nike
Hi Louise, Got the Nike statue today. Very pleased and a good service you provide. Very happy and will recommend you in the future. Will pop into the shop and have a look round when I’m next in the city. Think in June. All the best.
May 2014 – from a new customer in the UK who bought a bronze graceful ibex
Hi there, I have just taken delivery of the Bronze Graceful Ibex that I ordered yesterday. Thank you for such prompt service. I was expecting an email first but then Lo and behold the postman turned up! My partner and I were in the shop on Saturday and loved pretty much everything. As it’s our seven year anniversary soon I thought I’d treat him to a little something. (Alas I couldn’t quite run to one of the large bronze helmets!!) I will definitely be returning to your website for future gifts. Many thanks
Hello, My package from you arrived yesterday. All the items are, indeed, lovely – and perfectly intact. Thank you for taking the extra time to make this special. Hope to stop in when next in London.
April 2014 – from a new customer in the USA who purchased a black-figure plate and a bronze scholarly owl
Yes, I did receive the items and they’re every bit as amazing as I’d hoped. I’ve been invited to 2 weddings this summer so you’ll likely be receiving some additional orders from me soon. All the best.
April 2014 – from a new customer in the USA who purchased a Keros Harpist
Hi Elinor, the harpist just arrived. It’s everything I hoped! Thank you so very much for helping me place the order. Amazing that it took only a week to arrive and half that time it was in Louisville, abount 30 miles from me. All the best wishes, One more thing, Elinor. I forgot to mention the superb packing job. the box had been bounced around and was a bit battered, so I opened it with some trepidation. Once I saw how excellently you all had packed it, I knew it was safe.
April 2014 – from a repeat customer in the UK who ordered a gold-plated olive wreath
Dear Elinor, The olive wreath is absolutely perfect and I would say beautiful as an unusual wedding gift. As I said, I’d tried to create this myself from my olive tree but failed to get the gold paint to adhere. I’m an in curable half Greek romantic brought up in the UK but spiritually in Greece! So, I’m biased in my appreciation of your stock! Many thanks
February 2014- from a new customer in the UK who purchased a bronze bust of Leonidas
Hello Alexandra, The head of Leonidas is exceptional, very well made and imposing. I’m glad that I chose him and from your store. Thank you!
February 2014- from a repeat customer in the UK who purchased an Aphrodite of Milos
I just wanted to thank you for my order which arrived today. Your customer service is first class and I appreciate the effort that you put into the item and its associated packaging. Kind regards
February 2014 – from a new customer in the USA who purchased a pair of 14 carat gold earrings with meander motif
I received the earrings yesterday. They are beautiful and in time for the birthday! I hope to visit your store whenever I am able to get to London next. Thanks again for your great service.
February 2014 – from a new customer in the UK who purchased a sterling silver owl of Athena signet ring
Good morning, I just wanted to say how pleased I am with the ring, its excellently crafted and exactly what I wanted. I will definitely be shopping with you again in the future. Thank you.
January 2014 – from a new customer in the USA who ordered a head of Leonidas for a relative in the UK
Yes, he called me up on Saturday and he loves it. It arrived safely with no damage. Thank-you so much for the wonderful service and care that you provided, it such a rare thing in today’s retail climate. All the best,
January 2014 – from a new customer in the UK who purchased a Dionysos at sea kylix for her nephew in New Zealand
I have just had a call from New Zealand to say that Ben is thrilled with his kylix and is most impressed with the service. In fact he is going to have another look at the website! Thank you for all of your help. A lovely Christmas 2013 message from a customer from Australia: Season’s Greetings to all at ‘It’s All Greek‘!